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SIT50422 

Diploma of Hospitality Management

CRICOS CODE: 114497M
Duration
104 weeks
Delivery
20 hours per week of classroom-based learning
Work Placement
200 hours total of work placement
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Overview

This qualification reflects the role of skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway in any any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

Duration/Delivery

Duration
104 weeks

This is placeholder text only. This section is intended to describe that the course includes 20 hours per week of classroom-based learning, giving learners a structured timetable for their studies. During these sessions, students may take part in lessons, guided activities, group discussions, and tutor-supported learning. The text here is for demonstration purposes only and can be replaced later with the final course information, including more specific details about the learning format, weekly schedule, teaching approach, and classroom activities.

Delivery
20 hours per week of classroom-based learning

This is placeholder text only. This section is intended to describe that the course includes 20 hours per week of classroom-based learning, giving learners a structured timetable for their studies. During these sessions, students may take part in lessons, guided activities, group discussions, and tutor-supported learning. The text here is for demonstration purposes only and can be replaced later with the final course information, including more specific details about the learning format, weekly schedule, teaching approach, and classroom activities.

Work Placement
200 hours total of work placement

This is placeholder text only. This section is intended to describe that the course includes 20 hours per week of classroom-based learning, giving learners a structured timetable for their studies. During these sessions, students may take part in lessons, guided activities, group discussions, and tutor-supported learning. The text here is for demonstration purposes only and can be replaced later with the final course information, including more specific details about the learning format, weekly schedule, teaching approach, and classroom activities.

Entry Requirements

ACOS requires that all students:

  • Are over the age of 18
  • Complete a Language, Literacy, Numeracy, Digital [LLND] assessment to demonstrate that they have the required level of LLND skills required by the course.
  • Demonstrating an interest in, knowledge of and suitability for work in the hospitality industry
  • Demonstrate the level of maturity required to be responsible in the hospitality industry

 

Further Information – International Students

This course is available to international students who are able to provide evidence that they:

  • Meet the English proficiency requirements with a valid IELTS Academic score of 6.0 with no score below 5.5 in any band, or PTE Academic score of 47 with no score of 39 in each section.
  • Are suitable for entry via an interview (online or in person) as part of the course selection process.
  • It is a condition of entry that upon acceptance, students provide evidence of having an Australian Student Visa [subclass 500].

 

Additional Work Placement requirements:

  • Possess a Police check (required for work placement)
  • Updated Vaccination Record
  • Have a reasonable level of fitness to complete manual and physically demanding tasks commonly required in hospitality settings, such as standing for long periods, bending, lifting, and carrying items during service or event operations

Units of Competency

Title Core / Elective
SITXCCS015 Enhance customer service experiences Core
SITXCCS016 Develop and manage quality customer service practice Core
SITXCOM010 Manage conflict Core
SITXFIN009 Manage finances within a budget Core
SITXFIN010 Prepare and monitor budgets Core
SITXGLC002 Identify and manage legal risks and comply with law Core
SITXHRM008 Roster staff Core
SITXHRM009 Lead and manage people Core
SITXMGT004 Monitor work operations Core
SITXMGT005 Establish and conduct business relationships Core
SITXWHS007 Implement and monitor work health and safety practices Core
SITHIND005 Use hygienic practices for hospitality service Elective
SITHKOP013* Plan cooking operations Elective
SITHACS016 Provide accommodation reception services Elective
SITXCCS019 Prepare quotations Elective
SITXCCS010 Provide visitor information Elective
SITXCRI003 Respond to a customer in crisis Elective
SITHCCC023* Use food preparation equipment Elective
SITHCCC026* Package prepared foodstuffs Elective
SITHCCC038* Produce and serve food for buffets Elective
SITHCCC044* Prepare specialised food items Elective
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms Elective
SITEEVT020 Source and use information of the events industry Elective
SITEEVT026 Manage event production componenets Elective
SITHFAB024* Prepare and serve non-alcoholic beverages Elective
SIXTFSA006 Participate in safe food handling practices Elective
SIXTHRM010 Recruit, select and induct staff Elective Elective
BSBTWK503 Manage meetings Elective

Career Outcomes

Banquet ManagerFunction ManagerBar ManagerCafé ManagerChef PâtissierClub ManagerExecutive HousekeeperFront Office ManagerGaming ManagerKitchen ManagerMotel ManagerRestaurant ManagerSous ChefFront Office ManagerGaming ManagerKitchen ManagerMotel ManagerRestaurant ManagerUnit Manager Catering OperationsSous Chef

Fees

FeesDomestic StudentInternational Student
Enrolment Fee$450$450
Materials Fee$550$550
Tuition Fee$8,000$20,000
Total$9,000$21,000

Education Pathway

Students who complete this course may wish to continue their education with the following courses:

  • SIT60322 Advanced Diploma of Hospitality Management
  • Any other course from the SIT Training Package
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