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This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

Career Outcomes

Once you have successfully completed SIT50416 Diploma of Hospitality Management you could be expected to work in roles such as:


Bar Manager

Café Manager

Chef de Cuisine

Front Office Manager

Chef Patissier

Gaming Manager

Kitchen Manager

Motel Manager

Restaurant Manager

Sous Chef

Club Manager

Executive Housekeeper

Unit Manager Catering Operations

Banquet or Function Manager

Additional Information

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Education Pathway

Students may continue their education in:

  • SIT60316 Advanced Diploma of Hospitality Management
  • or any higher AQF level course in Hospitality

Prerequisites

There are no prerequisites for this qualification or any of the units of competency contained within it.

Course Duration

104 weeks comprising of 70 scheduled tuition weeks, 10 weeks of work placement and 24 weeks of holidays.

Delivery Method

20 hours per week of classroom based learning, 200 hours of Work Placement hours and each theory week of the course has approximately 6 hours of self-study time.

Course Location

This course is delivered in our purpose-built classrooms and laboratories at Level 5, 20-22 Macquarie Street Parramatta NSW 2150. Our facilities include classrooms with data projectors and whiteboards, private study space and Wi-fi capability. All practical placement is conducted in approved placement facilities.

Placement Arrangements

Students will complete 200 hours of work placement. Placements will be in an accredited hospitality facility. ACOS has agreements with workplaces to provide suitable placements for students. If you would like to select your own hospitality facility, you will need to discuss this with Student Support. ACOS maintains its own student insurance scheme.

Recognition of Prior Learning [RPL]

Recognition of Prior Learning [RPL] is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised.

*Please refer to your Student Handbook for more information on RPL.

Course Credit

Australian College of Studies can grant you credit towards your course for units of competency that you have already completed with another RTO or authorised issuing organisation. There is no charge to apply for Credit. To apply, fill in the Credit Application Form and submit it as part of your enrolment. *Please refer to your Student Handbook for more information on Course Credit.

How to Apply

If you would like to enrol into the SIT50416 Diploma of Hospitality Management please contact our office on 1300 415 233 or via email info@acos.edu.au.

International students only: If you are transferring from another provider, please ensure you have a letter of release so that Australian College of Studies can issue you with a new Confirmation of Enrolment (COE) letter.

Course Entry Requirement

ACOS requires that all students:

  • Are over the age of 18
  • Demonstrate an interest in, knowledge of, and suitability for work in the hospitality industry. This will be assessed during an interview conducted prior to enrolment.
  • Domestic Students to take the Language, Literacy and Numeracy Test.

Further Information – International Students

This course is available to international students who are able to provide evidence that they:

  • meet one of the following English proficiency requirements:
    • a valid IELTS score of 5.5 with no score below 5.0 in any band, or equivalent.
    • have successfully completed their Year 12 or equivalent in English Language.
  • Students must possess an Australian Study Visa [subclass 500].

Additional Support

All students will complete a language literacy and numeracy assessment to determine their learning support needs. All students will be provided with a range of learning support options and resources to help you achieve competency. Where additional support needs have been identified an Individual Support Plan will be developed which may include: 

  • Mentoring from trainers
  • Additional classes, tutorials and workshops
  • Online support and exercises for some courses
  • Computer and technology support
  • Referral to external support services
  • Reasonable adjustment to assessments 

Australian College of Studies will provide additional support for any students experiencing:

  • Disability and access issues; 
  • Language barriers; 
  • Language, literacy and numeracy issues; 
  • Employment issues; and/or 
  • Any other issues that may affect their ability to achieve their training goals.

Provision of additional support services will be provided where necessary to enable students to participate in the same way as any other person regardless of whether support services have been required.

Units of Competency

SIT50416 Diploma of Hospitality Management requires the completion of the following 28 units (including 13 core and 15 electives).

Code Title Core / Elective
BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXHRM002 Roster staff Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITHIND001 Use hygienic practices for hospitality service Elective
SITHCCC020 Work effectively as a cook Elective
SITHASC001 Prepare dishes using basic methods of Asian cookery Elective
SITHCCC007 Prepare stocks, sauces and soups Elective
SITHASC007 Prepare curry pastes and powders Elective
SITHASC002 Prepare Asian appetisers and snacks Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITXHRM006 Monitor staff performance Elective
SITHKOP003 Plan and display buffets Elective
SITHKOP007 Design and cost menus Elective
SITHPAT006 Produce desserts Elective
SITXMPR004 Coordinate marketing activities Elective
SITHKOP005 Coordinate cooking operations Elective
SITHASC017 Prepare Indian breads Elective
Orientation

Training Arrangements

The first week will include an orientation session that will cover the following:

  • Details about living in Australia such as transport, city orientation and currency
  • How to access support services provided by Australian College of Studies
  • External support services available such as legal, emergency, health and wellbeing
  • Nearby amenities to assist with learning such as libraries  
  • Student Code of Conduct
  • Complaints and Appeals policy and procedure
  • Critical Incident policy and procedure
  • Privacy
  • Introduction to course requirements
  • Course progress and attendance requirements and impact on VISA requirements.

Classroom Training 

The course will be delivered in the classroom for theory based learning giving students the opportunity to share ideas, discuss and explore core concepts and the practice skills before applying them in their work placement.

Training will be delivered 3 days per week:

  • 2 days from 9am to 4pm
  • 1 day from 9am to 5pm. 

Students will have access to College facilities when they are not attending placement to conduct self-study or research and or complete assessment tasks. During training sessions students will also have access to the simulation room to learn and practice skills before placement begins.

Work Placement

Students will attend work placement for a term (200 hours).  Students will complete 200 hours of work placement in total. 

Work placement is designed to:

  •   Gain invaluable experience in a real work environment
  •   Complete and receive feedback on practical work
  •   Develop an understanding of workplace expectations and practices
  •   Observe experienced staff completing tasks
  •   Develop an understanding of workplace policies and procedures
  •   Form networks that may assist with future job opportunities

Assessment Arrangements

Assessment will be conducted individually. You will be provided with a Student Assessment Booklet for each unit of competency which includes:

  • A full description of all assessment tasks for the unit of competency
  • Assessment instructions for each unit of competency
  • Assessment resources for each unit of competency
  • Details about when assessment will occur
  • Details about assessment submission

There are a variety of assessment methods used for this qualification including:

  • Written questions
  • Projects
  • Case studies
  • Role Plays
  • Research
  • Reports