

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
This qualification provides a pathway to work as supervisor in hospitality organisations such as restaurants, hotel, motels, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation service, food/beverage and gaming industries.


ACOS requires that all students:
Further Information – International Students
This course is available to international students who are able to provide evidence that they:
Additional Work Placement requirements:
| Title | Core / Elective | |
|---|---|---|
| SITHIND008 | Work effectively in hospitality service | Core |
| SITXCCS015 | Enhance customer service experiences | Core |
| SITXCOM010 | Manage conflict | Core |
| SITXFIN009 | Manage finances within a budget | Core |
| SITXHRM007 | Coach others in job skills | Core |
| SITXHRM008 | Roster staff | Core |
| SITXHRM009 | Lead and manage people | Core |
| SITXMGT004 | Monitor work operations | Core |
| SITXWHS007 | Implement and monitor work health and safety practices | Core |
| SITXFSA005 | Use hygienic practices for food safety | Elective |
| SITHKOP014 | Plan catering for events or functions | Elective |
| SITHIND006 | Source and use information on the hospitality industry | Elective |
| SITXCCS017 | Use a computerised booking system | Elective |
| SITXCRI003 | Respond to a customer in crisis | Elective |
| SITHCCC024 | Prepare and present simple dishes | Elective |
| SITHPAT016 | Produce Dessert | Elective |
| HLTAID011 | Provide First Aid | Elective |
| SITXFSA006 | Participate in safe food handling practices | Elective |
| SITXCCS010 | Provide visitor information | Elective |
| SITHFAB024 | Prepare and serve non-alcoholic beverages | Elective |
| BSBTWK501 | Lead diversity and inclusion | Elective |
| Fees | Domestic Student | International Student |
|---|---|---|
| Enrolment Fee | $450 | $450 |
| Materials Fee | $550 | $550 |
| Tuition Fee | $6,000 | $15,000 |
| Total | $7,000 | $16,000 |
Students who complete this course may wish to continue their education with the following courses.
CRICOS CODE: 114497M
VET CODE: SIT50422
CRICOS CODE: 114496A
VET CODE: SIT50322