This qualification prepares senior hospitality workers to coordinate operations and manage teams across the industry. It focuses on combining hospitality skills with management knowledge, supporting roles in businesses such as restaurants, hotels, cafés, and catering services, with pathways to departmental or small business management.

This qualification prepares individuals to coordinate and manage event operations using a broad range of event management skills. It leads to roles in event companies, venues, or organisations, with work involving both planning and on-site event delivery.